What HCRS Can Do For You

Welcome to Healthcare Resolution Services!

Healthcare Resolution Services, Inc. (HCRS) is a professional services firm that provides its clients with value-added consulting solutions and services across several vertical markets. HCRS is headquartered in Laurel, MD and offers its services nationwide. Since 1998, HCRS has worked to improve health care outcomes, promote efficiencies, and help its customers provide cost-efficient, high-quality services.

Services We Offer
  • We offer dependable, affordable coding by the hour or coding by the record—whatever your needs, we have you covered.

    We offer dependable, affordable coding by the hour or coding by the record—whatever your needs, we have you covered.

  • HCRS has complete, conflict-of-interest free capability to perform medical audits across the spectrum of healthcare organizations.

    HCRS has complete, conflict-of-interest free capability to perform medical audits across the spectrum of healthcare organizations.

  • The HCRS team specializes in medical record integrity services—Dependable, responsive, and budget-friendly.

    The HCRS team specializes in medical record integrity services—Dependable, responsive, and budget-friendly.

  • Our experts help hospitals, physician practices, insurers, and research institutions with ICD-10 implementation services.

    Our experts help hospitals, physician practices, insurers, and research institutions with ICD-10 implementation services.

  • HCRS can meet a variety of staffing needs. Our network includes physicians, nurses, administrative staff, and more.

    HCRS can meet a variety of staffing needs. Our network includes physicians, nurses, administrative staff, and more.

  • We provide data abstraction, data analysis, logistical support, and more services to assist researchers and federal and state agencies.

    We provide data abstraction, data analysis, logistical support, and more services to assist researchers and federal and state agencies.

The Healthcare Industry's #1 Choice in Health Information Management and Healthcare Staffing Services
About Us

HCRS is more than just a staffing and consulting company – we take each customer’s mission as our own, working as a partner to enhance the quality of services by proactively identifying opportunities for improvement and establishing long-term solutions.   Rooted in this collaborative philosophy, HCRS strives to create healthier communities in which we live and work.   Hallmarks of HCRS are its:

  • Outstanding communications with all stakeholders
  • Masterful management of projects, including the people, deadlines, and expectations each project entails; and,
  • Unwavering integrity while getting the job done.

Mission Statement

Our mission is to lead the industry as a corporate citizen in our commitment to integrity and uncompromising customer service, and to provide a challenging and rewarding environment for our staff.
As a pioneer in health information management, HCRS assists clients as they navigate through the intersection of today’s systems with tomorrow’s emerging technologies.  Our value is that we know how to deliver what works.

Vision Statement

Through teamwork, we use vision, creativity, experience and innovation to implement and enhance systems and applications that deliver superior business solutions.

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Our Customers
  • Gary Kahn Search & Findability Solutions

    Earley and Associates recommends HCRS for Health Information Management assignments, particularly those that require problem-solving, imagination and accuracy in execution beyond the ordinary. We engaged HCRS to assign ICD-10 codes and key words to patient education brochures created by a major Midwestern medical center. This task required ICD-10 coding expertise, broad and deep clinical knowledge, and the ability to create search terms most likely to bring the correct brochure up when the patient searched the Portal. In addition, it required HCRS to participate actively in creating a methodology that would meet the end user’s requirements within a limited budget.

    HCRS exceeded expectations in each of these areas, It met the end user’s exacting quality standards, partnered proactively with us and the end user in coming up with cost-effective approaches to both coding and keywording, and completed the work well ahead of schedule. The end user was delighted, and described the work product as ‘amazing’.

  • Joseph B. Tucker Finance Nexus Health, Inc. / Fort Washington Medical Center / Carolyn Boone Lewis Health Care Center

    HCRS has proven to be all we could ask for in an ICD-10 implementation partner. They thoroughly understand our environment and our case and payor mix, and have customized their approach to our needs. Through their connections with CMS and their participation in each of the major national ICD-10 workgroups, they maintain their expertise in ICD-10 coding, clinical documentation, testing and policy. They are easy to work with and client-friendly, but they keep us on our toes and focused on being ready for Go Live. We highly recommend them.

  • Gloria J. Robinson Cigna Mid-Atlantic Sales

    Over the past 10 several years CIGNA has hired HCRS to help us with critical work during our busiest season. In every circumstance, HCRS has performed flawlessly, often in time sensitive situations. I highly recommend HCRS.

  • Major Williford Medical Resource & Programming Branch, HQ AETC

    HCRS’s performance has not only been superior, but timely… At AETC we are consistently asked what has generated such success, I can honestly say the contract partnership with HCRS is at the center of our success.

  • Gary Kahn Earley & Associates, Inc

    Earley & Associates recommends HCRS for Health Information Management assignments, particularly those that require problem-solving, imagination and accuracy in execution beyond the ordinary…We engaged HCRS to assign diagnosis and procedure codes and key words to patient education brochures created by a major Midwestern medical center. This task required coding expertise, broad and deep clinical knowledge, and the ability to create search terms that a patient might use in finding information… HCRS exceeded expectations in each of these areas. The end user was delighted, and described the work product as ‘amazing’.

Proud to be Celebrating 20 Years in Business
About Us