A Glance Into Our Health Information Management Company
Name:HealthCare Resolution Services, Incorporated (HCRS)
Corporate Headquarters: Laurel, Maryland
Founded: 1995
Incorporated: 1998
Co-Founder and Chief Executive Office: Jarvis Doles
Co-Founder and President: Brenda Doles, RN, MBA
Company Overview: Since 1998, HCRS has been helping customers meet their medical coding, auditing and clinical and administrative staffing and research support needs. We are expert, responsive, dependable and affordable medical professionals, recruiters, trainers and consultants whose performance has earned us ongoing relationships with our clients, some of whom we have worked with for more than a decade. Our medical record audit business line is expanding rapidly and now includes Medicare, Medicaid and private sector customers. Our AHIMA ICD-10-certified coder/trainers are in continual demand. We have just partnered with GTW Consultants and Associates, LLC, to win a multi-million dollar contract to provide clinical staffing for Air Force hospitals across the country. We are currently working with two private research organizations to support health services research projects for the Agency for Healthcare Research and Quality and the Maryland Health Care Commission.
HCRS’s customers include the Centers for Medicare and Medicaid Services, U.S. Navy, U.S. Air Force, U.S. Army, Department of Veterans Affairs, State Medicaid Programs, AETNA, United Healthcare, CIGNA, Johns Hopkins Hospitals and Health System, Palmetto GBA (Medicare Administrative Contractor), OptumInsight, HMS IntegriGuard (Medicaid Integrity Contractor), RTI International, and Kaiser Permanente. HCRS employs licensed and certified health professionals in about 70 medical treatment facilities across the United States. Our major services:
- ICD-10 readiness assessment, planning and implementation assistance, including training in general awareness (for all staff), documentation (for clinical staff), and anatomy and physiology and coding for coders.
- Medical coding, including ICD-10-CM and CPS
- Medical record audit across the continuum of care, including coding validation for accuracy and sequencing and medical necessity reviews
- Clinical, medical and administrative staffing (including credentialing)
- Research support