ICD-10 Planning & Implementation Services
If you are behind the curve on ICD-10, we can provide the dependable, responsive and affordable assistance you need – today.
It now appears likely that October 1, 2014 will be the date on which ICD-10 becomes mandatory for all HIPAA-protected transactions. Whatever the final date, we can be sure that ICD-10 implementation will happen – and it will change everything – not only for coders, but for every part of your organization that creates, analyzes or uses protected health information (and that's everybody!). We also know that according to a survey conducted recently, only 12% of acute care hospitals had completed their impact analysis of the effects of ICD-10 implementation at the time of the survey, and only 3% of hospitals had actually begun to change things. An even more recent report found that only 9% of providers studied were at the halfway point in their ICD-10 preparations. Our comprehensive ICD-10 assessment, planning, implementation and monitoring services take you from where you are today to "up and running" by the mandatory due date. Now's the time to get started -- with a readiness assessment. Contact us today!
OUR PLANNING AND IMPLEMENTATION PROCESS is unlike those of organizations that offer only health information management assistance. We provide both ICD-10 technical and organizational change management expertise. Each engagement is co-led by an ICD-10 certified coder trainer and a management consultant with years of helping hospitals, payers, and support services providers to implement organization-wide change.
The process consists of four free-standing modules:
- Readiness assessment: We do a multiphasic evaluation of your strengths and weaknesses – not just in your coding operation but throughout the organization. A few examples:
- People: Are the staff on board? Are the right people in the right jobs?
- Infrastructure: Are the processes, policies and procedures impacted by ICD-10 robust and efficient? Are you ready for a 30% to 50% drop in productivity for at least six months after ICD-10 is implanted?
- Culture: Is the organizational culture entrepreneurial and change-embracing? If not, what "carrots and sticks" can be put in place for ICD-10 adoption?
- Finance: Is there a sequestered ICD=10 implementation budget? Is it adequate?
- Partners: Are the physicians bought in? Does their relationship with you include incentives for ICDE-10 adoption? Are there ways to strengthen the partnership? What about your IT partners? Have you dovetailed your plans with them?
- Plan development. Our collaborative planning process involves you at every step and ensures that the plan is practical given your culture and environment. It custom fits the industry-standard American Healthcare Information Management (AHIMA) implementation checklist to your organization’s state of readiness based on our assessment.
- Implementation. We provide
- ICD-10 Project Management Support
- Committee meeting facilitation
- Progress Tracking
- Change management
- Training (AHIMA-certified trainers)
- Awareness
- Documentation
- Coding
- Monitor. We follow up with:
- Dashboard creation and maintenance, capturing your strategic and operational key performance indicators.
- Performance data analysis to pinpoint problems and suggest solutions
- Recommendations for operational improvement, based on periodic on-site visits as necessary
- QI team facilitation if an organized, team-driven approach is required for a particular problem
Training is key. Everyone involved in chart preparation, coding and billing needs to be aware of the differences between ICD-10 and ICD-9 and how much knowledge of anatomy and physiology is needed to code accurately for ICD-10. Here's a simple example in ICD-10-CM:
Note that the ICD-9-CM code is able to report only that there was a closed fracture at the end of the radius. ICD-10 can report which radius, where on the radius, and that this was an initial visit.
Sample Dashboard